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ESR Support & Instructions

Guided help for accessing ESR accounts, booking courses, and completing eLearning.


Video Demonstrations

The video demonstration below will help you to access your ESR account and walk you through how to play eLearning content. Written instructions are also available to download further down this page.

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Instruction Documents

Please click on an option below to open or download the supporting document.

National eLearning instructions offer a consistent starting point for staff across many NHS organisations, helping them navigate ESR and online training without needing local troubleshooting. Video demonstrations guide learners through signing in, selecting content, and tracking progress, while written guides provide a printable reference for those who prefer step-by-step text or need to revisit procedures later. Together these resources support a flexible approach to learning, allowing individuals to choose the format that best suits their working pattern and environment. The combination of visual and written material also helps reinforce key actions, such as locating modules, booking onto courses, and confirming completion. By relying on nationally produced guidance, the page keeps information aligned with widely used standards, giving users confidence that the processes described reflect current expectations for accessing and completing essential training activities through the ESR portal.